Information for electricity and gas consumers
Learn about your rights as an electricity and gas consumer.
Find out more about electricity and gas bills, your rights and feed-in prices from exported energy (including solar).
Find out more about how electricity and gas is supplied in Victoria, distributor obligations, and what happens when it cannot be supplied.
You may also wish to:
- compare the prices currently offered by different electricity and gas retailers on the government’s Victorian Energy Compare website.
- visit Victorian Energy Saver for more information about the energy industry or improving energy efficiency in your home.
- contact the Energy and Water Ombudsman for complaints about your electricity or gas retailer or distributor.