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Rank and hail taxi fares under review
10 March 2018
The maximum fare you can be charged for catching a cab on the street is being looked at by the state’s economic regulator under new laws designed to promote more competition in the market.
The Essential Services Commission is reviewing the maximum fare that can be charged for ‘unbooked’ commercial passenger vehicle services under a new role given to it by the government in December last year.
Unbooked services are where passengers hail a vehicle from the street or take a taxi from a rank while booked services are arranged prior to travel through an app, online or over the phone.
The commission’s director of transport, Dominic L’Huillier says historically, all services were subject to fare regulation, however changes in technology have increased competition in booked services”.
“Competitive forces are however not as strong in the unbooked services market where, for example, consumers hailing a vehicle in the street can’t shop around for a better deal,”
“The new legislation is about providing protection to passengers who use rank and hail services” he said.
The review will only look at fares in metropolitan Melbourne, urban and large regional zones including Geelong, Ballarat, Bendigo, Frankston, Dandenong and the Mornington Peninsula.
The commission is inviting comments on how fares for unbooked services could be improved and its approach to the review.
Further information on the unbooked commercial passenger vehicle fare review is available on our website. Submissions should be sent to firstname.lastname@example.org by 28 March 2018.