Water prices, tariffs and special drainage
View information on prices for certain water services, maximum annual water tariffs and special drainage area prices.
We review water tariffs, which help determine fixed and variable water prices. Our water tariff schedules outline the maximum prices each water business can charge their customers for specific services, such as water delivery and sewage processing.
We are reviewing the prices that 17 Victorian water businesses propose to charge from 1 July 2018. As part of this process, water businesses send us submissions on their proposed prices and key outcomes. We encourage Victorian consumers to send us their feedback on these proposals throughout the review process.
Changes to customer service codes for water businesses were part of our response to one of 227 recommendations from the Royal Commission into Family Violence.
We reviewed our water pricing approach and developed the PREMO framework, which puts customers at the centre of a water business's decision making. We use this framework in our 2018 water price review.