Essential Services Commission

We promote the long-term interests of Victorian consumers with respect to the price, quality and reliability of essential services.

Featured work

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Water Performance Report 2022-23

We have released our annual water performance report which compares the performance of Victoria’s urban water businesses against each other.

Minimum feed-in tariff review 2024–25

We are reviewing the minimum feed-in tariffs that energy companies will pay Victorian solar customers from 1 July 2024.

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Land Access Code of Practice

We have published new rules that electricity transmission companies must follow when accessing private land in Victoria, taking effect from 1 March 2024.

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Victorian Default Offer price review 2024–25

We are reviewing the Victorian Default Offer prices to apply from 1 July 2024 to 30 June 2025.

Latest News

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Media releases

22 December 2023

Regulator commences court proceedings against Origin for allegedly failing vulnerable customers

The Essential Services Commission has commenced civil penalty proceedings against energy retailer Origin for alleged multiple failures to meet obligations under the life support and payment difficulty frameworks.

Man selling door to door to elderly person.

Media releases

14 December 2023

Regulator commences court proceedings against Sumo for allegedly unlawful door knocking and signing up customers without ‘explicit informed consent’

The Essential Services Commission has commenced civil penalty proceedings in the Supreme Court of Victoria against Sumo for allegedly engaging in unlawful door-to-door marketing of energy contracts.

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Media releases

01 December 2023

CitiPower pays $406,824 in penalties for allegedly failing to notify customers of planned power interruptions

CitiPower had allegedly breached Victoria’s energy laws that require distributors to provide customers with written notice before a planned power interruption.

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Media releases

30 November 2023

Electricity transmission companies subject to new enforceable rules for land access from March 2024

The Essential Services Commission has published new rules that electricity transmission companies must follow when accessing private land in Victoria.

Featured consultations

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