Several key resources make up the framework we use to promote the long term interests of Victorian consumers.
How we regulate
We enter into memorandums of understanding with various Victorian Government agencies. We also enter into memorandums with agencies who share an important working relationship with us.
The charter is a guide to what can be expected from us as we do our work. It addresses these expectations in relation to the sectors we work in and the communities affected by our decisions.
Each year, we receive a statement of expectations from the Minister for Finance. The statement sets out the minister’s expectations of our contribution to the Victorian Government’s regulatory reform program.