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Monash City Council’s application for a rate rise above the government rate cap has been only partially approved by the Essential Services Commission.
The majority of Victorian households will benefit from flat or falling water prices after the state’s water regulator set rates for four of the state’s water businesses* for the next five years.
The state’s energy regulator is updating how energy companies report on how they’re helping customers avoid racking up large debts and paying off their energy bills.
The state’s energy regulator is proposing changes to electricity network rules to permit the use of new equipment aimed at reducing the risk of bushfires in parts of regional Victoria.
People living in apartments, caravan parks and retirement villages – as well as small businesses operating in shopping centres – will get new protections under rule changes coming into effect over the next few months.
Competition requires exchanges between the parties to be fair and free.
Free exchange implies customers can ‘walk away’ from a market without making a purchase if they are dissatisfied with the prices or services on offer.
In the current retail energy market, where some customers pay much higher prices than other customers, there is ongoing pressure on customers to shop around and switch retailers.
The state’s energy regulator will be looking at how energy companies estimate bills after concerns were raised about customers being over-charged thousands of dollars.
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