Contact the VEU program team

Use this form to contact our Victorian Energy Upgrades team with queries about the program.

Cog wheel.

If you have an enquiry about the Victorian Energy Upgrades program, you can:

  • Call the VEU support service on (03) 9032 1310 during business hours. If the support service team is not able to take your call, please leave a message and we will call you back as soon as possible.
  • Submit a query using the contact form below.
  • Write to us at:

               Level 8
               570 Bourke Street
               Melbourne  VIC 3000

We recognise it is taking longer than usual to respond to enquiries at the moment. This is due to the high volume of enquiries received in relation to program changes implemented earlier this year.

We understand the need for timely responses and continue to work on improving our response time frames. We appreciate your patience and will respond to your enquiry as soon as possible.

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