Update on refrigerated cabinet installations creation claims

19 August 2022

Update on assessment of pending certificate claims for refrigerated cabinet installations

We are continuing our assessment of pending certificate claims for refrigerated cabinet installations to review whether they comply with the program rules.

Our review initially focused on certificate claims that have a lower per premise certificate total. We have now processed over 80 per cent of these non-duplicate lower risk certificate claims. The remainder certificate claim assessments require action from the accredited persons involved.

In the last week, we commenced assessment of certificates associated with multiple refrigerated cabinet installations. We are working to review the majority of these certificate claims over the next six weeks. Once we have verified certificate claims and assessment is complete, claims will be processed. We recommend that accredited persons have all required information ready for when we contact you so we can assess your certificates as efficiently as possible. 

We appreciate this has been a difficult period for accredited persons who have been contributing to the success of the program in good faith and may have been adversely affected by these events.

We thank you for your ongoing cooperation and remain focused on finalising the registration of eligible certificates for compliant refrigerated cabinet installations as efficiently as possible. 

Our investigation into refrigerated cabinet installations is ongoing and we thank industry for their patience and support through this matter.  

Previous updates on this matter can be accessed here