View research and findings that promote the long-term interests of commercial passenger vehicle consumers.
Commercial passenger vehicle inquiries and reviews
Our primary responsibility is to review and set taxi fares and surcharges every two years.
We undertake inquiries at the request of government or relevant minister: see for instance metro and outer Melbourne share-ride taxi review 2012 and Geelong share-ride taxi review 2013.
Featured work
We are reviewing the maximum fares for unbooked taxi services and non-cash payment surcharge.