Updates to product application guide for solar or heat pump water heaters

Clarification and updates of existing requirements in the product application guide.

17 August 2021

Updates to product application guide for solar or heat pump water heaters

We have released an updated Water heating and space heating/cooling product application guide to clarify and update the following requirements:

Clarification/update	Applies to	Rationale for change
Supporting evidence – brand and model in test reports	Product category 1C, 1D, 1F and 3B	We have been receiving product test reports with unexplained model variations. All brands and models must reconcile precisely with the brands and models listed on the supporting documents - supporting documents with unexplained model variations will not be accepted. We will accept a representative test report for tanks and collectors if the differences between the tested product and the products represented by the report are unlikely to affect the performance of the products.
Supporting evidence – Product test reports	Product category 1C, 1D, 1F and 3B	We will accept a product test report only if product specifications remain the same since the test.

Clarification/update

Applies to

Rationale for change

Supporting evidence – brand and model in test reports

Product category 1C, 1D, 1F and 3B

We have been receiving product test reports with unexplained model variations.

All brands and models must reconcile precisely with the brands and models listed on the supporting documents - supporting documents with unexplained model variations will not be accepted.

We will accept a representative test report for tanks and collectors if the differences between the tested product and the products represented by the report are unlikely to affect the performance of the products.

Supporting evidence – Product test reports

Product category 1C, 1D, 1F and 3B

We will accept a product test report only if product specifications remain the same since the test.

Note: This update was modified to remove standard clarification which was updated in our program update of 22 April 2022.

Where to get help

If you have any questions or feedback with respect to matters set out in this program update, please contact VEU Support on (03) 9032 1310 or veu@esc.vic.gov.au.